METHOD OF PAYMENT

1Payment option

  • Pay with online banking / ATM Channels
    Make a simple and safe online banking payment via your personal bank or pay directly at your bank’s ATM
  • Pay with your credit card or debit card
  • Pay via kbank installment plan
    The option is available for purchases of Baht 3,000 or more. We offer 3-10 monthly payment installments.

2How to send proof of payment

Online banking /ATM Channels
Please remember to send us proof of payment for our records, click proof of payment button or click the link

Proof-of-payment

https://crabtree-evelyn.co.th/en/send-proof-of-payment

A new window will open showing your proof of payment.

Enter all your details such as name and surname , order number ,date of payment and please use this page to upload an image/picture of your receipts as proof of payment and then click send proof of payment. After that, You will receive a confirmation email after you have successfully sent your proof of payment.


Credit card /Debit card and kbank installments plan

you don’t need to send any proof of payment. You will receive a confirmation email with you order number and order total. If you did not receive a confirmation email, there are a few reasons this may happened:

  • You may have type your email address incorrectly, this would make it impossible for us to send you an email.
  • You have a spam blocker that us prohibiting confirmation emails from being received.
  • Your order has not completed processing, please allow 24 hours to process your order.

We are not able to re-send a conformation email, but you can contact us to inquire about your order if you are in doubt. In addition, you can follow the directions under track an order online to obtain detail of your order.


Shipping and delivery

After you have successfully placed your order, our customer service team will conduct a verification process and update you as soon as possible by email.
After successful verification , you can expect to receive your order within the following frame:

  • In Bangkok/metropolitan areas : 2-3 days working day
  • In Non Metropolitan areas : 3-5 working days

The shipping fee is calculated based on your location.